“Mom calls her by name now.”
“He reminds Dad about the evening pills before I can.”
“First full night of sleep in a year.”
“She noticed the swelling before any of us did.”
4,200+ Families Served Across the United States
Average family rating · 847 verified reviews
Steady hands. Familiar faces.
Trained, bonded caregivers matched to your parent's schedule and personality — medication reminders, mobility support, and the quiet dignity of personal care done without rush.
No commitment. We call you — you don't wait on hold.
“Mom calls her by name now.”
Rebecca T. · Daughter, Austin TX“He reminds Dad about the evening pills before I can.”
James W. · Son, managing care remotelyThe Process
Four steps from “I don't know where to start”
Every unknown that keeps families frozen — answered in order, without jargon.
We Call You Within 4 Hours
No forms that vanish into silence.
A care coordinator — not a call center script — picks up the phone within four hours of your submission. They ask about your parent's daily rhythm, current challenges, and what a good week looks like. This isn't intake. It's listening.
We Match a Caregiver to Your Parent
Credentials checked. Personality considered.
Every Aide caregiver holds current CPR certification, passes a federal background check, and carries liability insurance. But we also ask: Is your parent quiet in the mornings? Do they prefer someone who talks through tasks or works in companionable silence? The match matters as much as the résumé.
The First Visit
Your caregiver arrives prepared, not winging it.
On day one, your caregiver brings a printed care summary, a medication log template, and a home safety checklist. They introduce themselves, tour the space with your parent, and spend the first hour simply getting comfortable — before tasks begin. You receive a written summary within two hours of the visit ending.
Your Weekly Update
You stay informed without micromanaging.
Every Friday, you receive a structured family communication log: medications administered, mobility observations, mood notes, and anything that needs your attention. It reads like a medical chart — clear, dated, specific — not a vague "she seemed fine."
Weekly Communication Log
Week of Feb 17–21, 2026 · Eleanor R., 78
Morning medications administered on schedule. Walked to mailbox — 8 min, no assistance needed. Appetite good at lunch.
Reported mild right knee stiffness. Applied heat pack per care plan. Evening medications confirmed. Watched Jeopardy together.
PT follow-up reminder given. Medications on schedule. Mentioned she'd like to call her sister — assisted with video call at 3pm.
Right ankle appeared slightly swollen (noted, photographed, reported to coordinator). Medications administered. Coordinator has flagged for physician review.
Ankle swelling reduced. Full medications on schedule. Mood elevated — showed caregiver photos from 1987 trip to Oregon.
✦ Action required: Physician follow-up on ankle swelling — coordinator will call Monday.
Start Here
Get a Care Plan in 24 Hours
Four questions. No commitment. A coordinator calls you — you don't wait on hold.
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Why Families Choose Aide
Trust isn't assumed. It's earned.
Every caregiver who enters your parent's home has cleared our full verification process. Here's exactly what that means.
Bonded & Insured
Every Aide caregiver carries $2M liability coverage. You're protected from day one.
4-Hour Response
Our average coordinator callback is 2 hrs 14 min. Never a voicemail maze.
Credential Verified
Federal background check, CPR certification, and reference calls — before the first visit.
Free Rematch
If the personality fit isn't right, we rematch at no cost. No questions, no delay.
“The coordinator asked questions I hadn't even thought to ask. She knew what we needed before we did.”
“I've worked with a dozen home care agencies. Aide is the first one that actually called me back the same day.”
“My husband didn't want anyone in the house. Now he asks if Maria is coming on Thursdays.”
No commitment. A real person calls you within 4 hours.